Privacy Policy
Last updated: April 24, 2026
Introduction
CryptoDecoded ("we", "us", or "our") operates https://cryptodecoded.info (a software-as-a-service (SaaS) platform). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
By using our service, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect the following types of information:
- Full name
- Email address
- Payment and billing information (credit card numbers, billing address)
- Cookies and similar tracking technologies
- Device information, browser type, IP address, and operating system
Cookies and Tracking
We use cookies and similar technologies to maintain your session, remember your preferences, and understand how you use our service. You can control cookies through your browser settings. Disabling cookies may affect the functionality of our service.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our service
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyse trends, usage, and activities
- Detect, investigate, and prevent fraud and other illegal activities
- Personalise and improve your experience
Third-Party Services
We share certain information with third-party service providers to operate our business. We use third-party providers including email delivery services, payment processors (Stripe), analytics tools (Plausible, Microsoft Clarity), and advertising platforms (Meta). These providers process data on our behalf under confidentiality agreements.
We require all third parties to respect the security of your personal data and to treat it in accordance with applicable law. We do not allow third-party service providers to use your personal data for their own purposes — we only permit them to process your personal data for specified purposes and in accordance with our instructions.
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When we no longer need your personal information, we will securely delete or anonymise it.
Your Rights Under the Australian Privacy Act
If you are located in Australia, your personal information is handled in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
- You may request access to, and correction of, your personal information at any time.
- If you believe we have breached the APPs, you may lodge a complaint with us at support@cryptodecoded.info. We will investigate and respond within 30 days.
- If you are not satisfied with our response, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
Cross-Border Disclosure: If we disclose your personal information to overseas recipients, we take reasonable steps to ensure they comply with the APPs.
Children's Privacy
Our service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we learn we have collected information from a child under 16, we will take steps to delete that information.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our service after changes constitutes acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
CryptoDecoded
Email: support@cryptodecoded.info
This document was generated by ShipLegal and should be reviewed by a qualified legal professional for your specific situation.
